Managing your Diamond Pigs account
Why is there Euro / USD in my wallet?
We use Euro (sometimes other coins - USDT, USD depending on the exchange) as a trading pair. Our bots are using it for trading - to buy/sell crypto.
Can I send crypto from other exchanges to Diamond Pigs?
Your Diamond Pigs account is linked with your exchange wallet. This means we are trading and viewing information directly from your exchange wallet. To deposit funds, you need to send the assets directly to your exchange wallet. Then, Diamond Pigs ...
Why are the bots not too active?
The Diamond Pigs bots are designed based on a swing trading methodology. They are not designed as day-trading bots and will usually not react to any small correction in the market. The bots powering various active strategies are designed using ...
The slider on "Adjust Your Strategy" doesn't work well. I can't manage to allocate the percentages I want to multiple strategies.
Here's how to solve this problem: First, select one strategy at 100% by moving the slider. Then, go to the slider for the second and/or third strategy and choose the desired percentage. That should ensure that you can allocate the desired percentage ...
How to withdraw funds from my wallet?
If you would like to withdraw funds, follow the steps below. If your wallet has more than €4000, you can do the following: Allocate a percentage of Lagarde (EUR) on the "Adjust Your Strategy" screen using the slider. Wait around 15 mins, so your ...
Why would I select Satoshi, Vitalik or Anatoly strategy and not Exclude the coins?
Satoshi, Vitalik or Anatoly are our hold strategies: Satoshi - BTC only, Vitalik - ETH only, Antaloy - SOL only. We want to make it easy for you to control your entire portfolio right from Diamond Pigs. This way, you can quickly switch back and forth ...
How often is the wallet data updated on the members' dashboard?
The data on members dashboard is automatically updated every 10 minutes to ensure the Diamond Pigs dashboard accurately reflects your exchange wallet at 100%. it is refreshed when a user goes to his/her dashboard but only when the prior value was ...
How to disconnect the API connection?
In order to disconnect the API connection, follow the steps below: Go to your exchange website. Select API settings from the menu. Choose "Diamond Pigs" connection and delete it. You can delete the API connection between your exchange and Diamond ...
How to pay the Diamond Pigs invoice with iDeal?
To pay your Diamond Pigs invoice using iDeal, click the link on your invoice. Then select "Add a new payment method" and choose iDeal.
Exclude coins
What is the Exclude Coins feature in Diamond Pigs? The "Exclude Coins" feature on the Diamond Pigs platform is a unique tool that allows users to specify certain coins in their wallet they don't want Diamond Pigs to trade. The 'Exclude Coins' feature ...
Why aren't the bots initiating new trades?
Typically, bots are not initiating new trades due to insufficient funds in your digital wallet to carry out trades. Let's start with an example: The minimum trade amount is €5-20 (Depending on the exchange). Let's consider coin A, which represents 6% ...
How can I connect a 2nd exchange?
You can contact support@diamondpigs.com and we will add the possibility in your dashboard - "Manage Exchange" to activate another exchange.
Can I set up an automatic collection for the monthly invoicing?
Yes, you can set up automatic collection for the monthly invoicing. You can find it in your dashboard under “Billing”; https://members.diamondpigs.com/billing . You can select your automatic payments via your credit card or iDeal debit card.
Why shouldn't I switch strategies and/or turn my Management button Off too often?
Users who are changing their strategies often will achieve worse results in the long run, than users who select one strategy. Here are 2 main reasons why: Each time a strategy is changed, additional trading fees will incur to rebalance the wallet ...
How do the Diamond Pigs bots work?
Our bots are designed based on a swing trading methodology and not designed as "day trades" bots. In this method, the bots will be looking for an ongoing trend that confirms an expected future "bullish move" in order to take a long (buy) position for ...
How are performance fees calculated?
When our bots make successful trades and your wallet balance is on profit, we charge a fee based on the profits you've earned. This fee is called a performance fee, and it's calculated using a pricing model called "based on a high watermark". The ...
Can I allocate only part of my wallet to Diamond Pigs?
Yes, you can allocate only part of your wallet to Diamond Pigs. You can create a list of specific coins in your wallet that you don't want Diamond Pigs to trade, allowing you to hold or trade them by yourself. To activate the "Exclude Your Favorite ...
How do I re-establish the API connection between Diamond Pigs and Binance?
When you get the following message on your dashboard you need to re-establish your Binance API key: You can use the menu at the top right to access the "Settings" page. On this page you will see the "Test" button to test your Binance API connection. ...
Why do I see my investments level change when I receive the Diamond Pigs monthly invoice and when I pay?
The investment levels change because the Diamond Pigs fees are included in the performance calculation. Let's start with an example: Your wallet has a value of $10,000 at the start of a month and has reached $11,000 at the end of the month. Initially ...
We downloaded the Binance App. However, the QR code that appears on the invoice doesn't work.
The QR code can be scanned in 2 ways: Within the Binance App by selecting the scan icon (the square at the top of the screen). Using your phone's camera. This will open the Binance App on your phone. Please note this ONLY works on Apple Iphone. If ...
How do you select the coins to invest in?
Each strategy contains basket of fundamentally strong coins that were analized and selected by our team. There are multiple coins that are on the strategy's radar. Here's how it works: First, our team analyzes potential coins: we look at product ...
How can I cancel my Diamond Pigs account?
You can decide at any time to terminate your membership on the Diamond Pigs platform. To cancel your Diamond Pigs account, use the following steps: Turn the "Portfolio Management" button Off on the "Change your Strategy" screen. Disconnect your API ...
Can I change my investment strategies?
Yes. You are always able to change your investment strategy. For users with wallet above €4000, you can select more than one strategy and adjust the ratio of your strategies by selecting “Adjust Your Strategy” on the Diamonds Pigs dashboard. Would ...
Can I add crypto assets during my membership?
Yes. You can deposit or withdraw capital from your digital wallet at all times.
Popular Articles
How do I select the right strategy?
As an initial step, we suggest selecting just one strategy to minimize additional small trading fees that might accrue from continuously rebalancing between various strategies. Your choice of strategy should align with your personal investment goals. ...
Can I allocate only part of my wallet to Diamond Pigs?
Yes, you can allocate only part of your wallet to Diamond Pigs. You can create a list of specific coins in your wallet that you don't want Diamond Pigs to trade, allowing you to hold or trade them by yourself. To activate the "Exclude Your Favorite ...
Diamond Pigs Fees
Overview of Diamond Pigs Fees At Diamond Pigs, we prioritize clarity and transparency in our fee approach. To help you understand how our fees work, we've broken down the key components for you. Diamond Pigs has two types of fees that are calculated ...
How are performance fees calculated?
When our bots make successful trades and your wallet balance is on profit, we charge a fee based on the profits you've earned. This fee is called a performance fee, and it's calculated using a pricing model called "based on a high watermark". The ...
What does "Protection" mean when mentioned by Diamond Pigs in relation to their strategies and bots?
"Protection" refers to a safety feature designed for the highly volatile crypto market. While some bots exit after a minor market dip of 5-10%, other Diamond Pigs' bots are equipped with different parameters tailored for long-term trading, leading to ...